Wow, what a weekend

I guess we can say the Midwest had some kind of weekend.  Many of us where very fortunate that the tornado’s missed us and maybe some of our loved ones.  I was very thankful to be able to hear from my good friends that live in Woodward Oklahoma.  My good friend and his family were given three minutes to get to shelter before the tornado came through and devastated their neighborhood. . My friends were safe and not a lot of damage was done to there house but the neighbors across the street weren’t so lucky.  Four homes on their block lost everything.  

 I try never to take it lightly when ever I hear those sirens go off, no matter where I’m at….  

What do you do?? lol

Yesterday during a meeting, that take’s place pretty regularly, our team was able to walk away with something RE- informative.  The speaker began to share with us about changing or way of thinking. He had told us that earlier last week he had presented this same lesson, and a nurse made a statement that “ She is here to save lives, not to kiss A--.” Wow

Our Service of Excellence Director shared with us; that ever morning we should say to ourselves what are we going to do today to make a difference’?  Even the littlest act can make a big difference. He reminded us that we were not only here to service the patient, but to service one another in many cases. I can’t say we haven’t heard it before in training but we have heard it some where in life. Especially for the ones who don’t interact or treat patients here in the hospital.

But what I find to be a challenge is, how do you handle the one’s who are constantly rude all the time? How do you handle things that are there every day the same way, day in and day out?  I have to laugh it off sometime and say, God must have a great sense of humor….

What happen to good service

Today, I have to say was a better day than yesterday. Yesterday it seemed like everywhere I went or called, service was horrible. A friend of mine and her daughter went prom shopping this weekend and so I decided to tag along with them.  We really enjoyed our girls day out until we visited a  certain store. My friends daughter deicide to go in to this one store by herself while me and her mom was right next door.  Her daughter finds a dress that she loves in the store and wants to try it on, but her size was not on the rack.  So she kindly asked the store rep if she could check the dress on the manikin to see if it was her size. The rep told her the manikins size and the daughter says can I try it on. and you wouldn’t believe what came out of her mouth.  Where are your parents, do you even have money to buy the dress before I take it down…  Talk about customer service!!!!